IPTV Player does not show: possible causes of the problem. Installing and configuring IPTV Player

A lot of users to watch Internet TV using the most modern technologies install on their computers a popular application in the form of a software player (receiver) IPTV Player. But sometimes the problem arises that the program does not show channels in the IP-TV Player. It also happens that there is sound, but the image is absent or is received with distortion. What is the reason for this phenomenon and how to eliminate possible failures will be shown later.

IPTV Player does not show: possible causes of the problem

There can be a lot of problems using this software. And they can relate, oddly enough, to a variety of situations that are in no way related to each other.

But why doesn't IPTV Player show? Among all the reasons that are encountered today, the most basic are the following:

• the program is blocked by system protection tools and antivirus software;
• the version of the DirectX platform does not meet the stated requirements;
• the player has incorrectly set graphics settings;
• the parameters of network protocols are incorrectly set in the system;
• IGMP traffic support is not enabled;
• bandwidth problems from the provider.

Why does not IPTV Player show: antivirus and firewall

The protection installed in the system, as practice shows, can block this software package. IPTV Player does not show sometimes for this very reason.

How to get rid of this problem? For a start, you should try to completely disable protection. For antivirus, you can use at least a minimum interval, for example, ten minutes, and disable the firewall altogether. Then you can see what exactly is causing the problem.

If the IPTV Player does not show due to the firewall's fault, in its settings, using administrative templates, you need to create a new rule for the application, and then add the program you are looking for to the list of exclusions. To do this, at the final stage, you will need to specify the location of the main executable file of the EXE format. In the antivirus, you will have to specify in the exceptions either the provider's resource, or the website of the program itself, or the address from which television programs are broadcast.

DirectX problems

It also happens that the IPTV Player does not show well (the picture is displayed with noise or there is no picture at all) due to the incorrectly installed DirectX platform or the one that needs updating. It is better to reinstall it completely by first downloading the latest version from the official Microsoft resource or using the web installer for this.

However, if the user is absolutely sure that he has the latest version of DirectX installed, in the additional parameters of the player when setting up the video, go to the "Advanced" tab, check the box on the line showing all settings and select the option to enable OpenGL instead of Direct3D.

Network settings in the player and on the computer

In some cases, there may be another reason why IPTV Player does not show. Rostelecom is a vivid example of this. Apparently, the problem is that one of the available network interfaces has no priority set in the player's parameters.

Installing and configuring IP-TV Player in such a situation boils down to entering the main parameters menu and selecting the network interface section there (the IP address of the network card will be shown). If the system has several adapters (Wi-Fi, Ethernet), you need to select the one that is currently used by the system, and not use automatic detection.

If the IPTV Player still does not show, you should check the network adapter settings in the Networks and Sharing section. In particular, this applies to the IPv4 protocol. Here you need to click the "Advanced" button on the general parameters tab, and in the next window deactivate the automatic metric assignment line, and then enter a unit as the current value in the field just below (this will mean the highest priority for the protocol). It is also worth paying attention to the use of the default gateway parameters on the remote network. If this setting is active, uncheck it.

User settings in the system registry

Finally, if the IPTV Player does not show with such settings, perhaps the reason for its inoperability is that IGMP support is not enabled in the system. First, you need to find out the IP address of the VPN client.

Further, to correct the situation, you need to call the system registry editor (regedit in the Run console), go to the HKLM branch and the SYSTEM and CurrentControlSet directories and go to the Parameters directory, which contains the Interfaces section. Next, you need to find the line with the IP address, the value of which corresponds to the one determined in the first stage, add the REG_DWORD parameter with the name TypeOfInterface to it and assign it the value 2. Then you just need to restart the VPN router, and the problem should disappear.

For correctness, in the same section Tcpip \ Parameters create a new parameter of type DWORD, name it IGMPVersion, and then set the current value in the window of its editing. Then just press the button “OK” and restart the terminal.

Provider-side problems

But everything that was described above refers exclusively to problems on the part of the user. But sometimes the reason for such a player's behavior may not depend on the user's system.

In terms of situations related to the provider, the problem most often consists in limiting Internet traffic (this is especially often manifested when using ADSL modems). But if anyone does not know, for the normal operation of IPTV Player, the minimum requirements are such that the speed of the Internet connection should not be lower than 6 Mbps (and this is even without watching channels in HD quality).

In addition, on standard equipment, the provider does not always prescribe the permission to use IGMP traffic, and with normal settings, this support is disabled by default. Therefore, the solution may be to contact the appropriate service with a request to enable IGMP Multicast. If ADSL routers are used, you will additionally need to create a Bridge connection with custom PVC parameters.

A few final words

These were only the main and most common problems. Sometimes, according to user reviews, launching the program in compatibility mode with XP-version of Windows can help (this applies to Windows 7, which for some reason does not always want to work correctly with the application for some reason).