Mosenergosbyt enter your personal account. Mosenergosbyt. Energy company information service. Changing the password for the Mosenergosbyt personal account

OJSC Mosenergosbyt official website is the main information resource company of the same name on the Internet. As an organization specializing directly in the sale of electricity among individuals and legal entities, its online portal is a complex site filled with various thematic information, as well as functional services that allow users to pay bills without leaving home, and many other operations, traditional the implementation of which involves visiting Mosenergosbyt branches or banking institutions.

basic information

The main page of the official website of Mosenergosbyt, as you can see from the first visit to the resource, contains a small amount of data, nevertheless, it has the required amount special text links. Clicking on them automatically transfers users to specialized indoor units resource. They contain all the basic information necessary for subscribers to start cooperation with the organization, to successfully maintain it, to carry out various financial and consulting operations on the site.

Three in one

The main page displays a large banner that occupies almost the entire area title page site. It is gradually replaced by an image with text, which mainly contains brief information about the current offers of the company - new tariffs, services, conditions for the provision of energy, and sometimes promotions.

And, due to the fact that Mosenergosbyt's official website conventionally divides its subscribers into two categories - individuals and legal, at the top of the site there are a couple of special buttons "Individuals" and "Legal entities". Clicking on them will not redirect you anywhere from the title page, there will only be a thematic change of information on the banner. So, the choice of the first of the described buttons will allow you to view the current offers for household consumers, the choice of the second - for all other categories of subscribers.

Next to these buttons there is one more - "About the company". It also does not redirect to other pages, but simply causes the data on the main page to change. Thus, according to the interests of the user, he can choose three options for its external content, which, as already mentioned, is presented on it in the form of an abbreviated form. To "expand" the proposed materials, you just need to click on the banner. In this case, a redirect to a separate inner page site will happen.

General information

As a rule, current or potential subscribers of Mosenergosbyt visit the company's official website in order to learn about recent changes company policies and legislation related to energy supply in order to understand how this will affect the current tariffication, whether it will affect the provisions of these contracts, etc.

So, all the implied information about the prices for the organization's services and the energy it provides is contained directly in the "Tariffs" tab, located just below the buttons that were already mentioned earlier. Next to it is another useful text link "How to transfer evidence", which is transferred to a page of the site, which is very useful for Mosenergosbyt's clients. In the same page, you will also find a link to the procedure for making payment of bills online, as well as to a list of the company's services.

An equally important feature of the information site under consideration is its news component. Directly under the banner in the center home page there is a news line, where the headlines of the most important current events related to the company's activities are published. You can read them in full by clicking on the "details" button located next to each news item. It redirects to separate page, which also contains earlier news. Link to them full list is located under the line in the column press center.

Finally, the most convenient options for finding the information you need are:

• a special search string (perceives both individual words and phrases);
• sitemap (located under the search bar) contains a detailed list of links to internal content;
• feedback (next to the site map) - technical support, consulting service.

User's personal account

There is also a button at the top of the site to navigate to. To create it, you must first register on the site, which will take just a couple of minutes. It is in this service, individual for each subscriber, that the main consumer opportunities are located, such as paying bills, etc.

Mosenergosbyt- a company that provides services for the supply of electricity to residents and organizations in the territory of Moscow and the region. The organization is one of the largest Russian utility providers. She pays quite a lot of attention to improving the quality of services and providing customers with convenient services for receiving information and payment. For these purposes, Mosenergosbyt created a special Personal Area available on the organization's website.

Each consumer of services is given the opportunity to freely use a personal account developed by Mosenergosbyt. In it, you can order the services of the company, pay bills with a bank card and get information on payments for electricity remotely. You can enter your personal account through the official website of the organization. To do this, the user needs to open it in any browser, and then at the top of the screen, click on the "Personal Account" button. In the authorization form, the user must specify a phone number (email, individual account number) and a password.

The personal account of the Mosenergosbyt company provides the user with access to the following features:

• sending readings of electricity meters;
• making payments for electricity from bank card no commissions;
• connecting and setting up automatic payment of electricity bills;
• viewing information about the balance, requesting the history of payments and charges;
• ordering electrical work, connecting to power grids, installing and maintaining electricity meters, as well as other services of the company;
• obtaining information about current tariffs, as well as available benefits;
• switching to other accounts (if several accounts are connected to one account);
• obtaining information about the subscriber service division of Mosenergosbyt;
• creating and sending requests to the company on various issues;
• setting up the transition to receiving electricity bills by email.

Comment... Through the personal account of Mosenergosbyt, the user can, without additional authorization, enter the personal sections of the websites of the PFR, FTS, FSSP, PGU of Moscow, MGTS. Links to login to third party resources are available in your personal account. Entering logins, passwords when navigating through them are not required.

If, when trying to enter your personal account, the user received an error message in the data account, then he is advised to check the correctness of the entered details. In this case, special attention should be paid to the keyboard layout, as well as checking if the CapsLock button is pressed. If you cannot solve the problem, you can recover the password from your personal account yourself or contact the call center for the help of a specialist.

Only registered users can fully use Mosenergosbyt's online services. You can register yourself. To do this, go to the website of the electricity supplier, click the "Personal Account" button at the top of the page and select the "Registration" link above the login form.

The user is offered a choice of 2 registration methods:

• using a cell phone number;
• using

Registration procedure for phone number includes 3 steps:

1. Data entry (phone, email, electricity meter data, etc.).
2. Password creation.
3. Confirmation of registration with a code from SMS.

You can easily find out the data of an individual account and an electric meter from a receipt from Mosenergosbyt. They are listed at the top of the document.

Important... At the registration stage, you must carefully enter all the data. If mistakes are made in them, then to make corrections you will have to contact Mosenergosbyt by phone hotline.

After a quick check of all the data, the system will send an SMS with a unique code to the specified phone. It must be entered into the form on the screen to confirm the action.

When registration is completed, you can immediately start using your personal account. It is enough to log into it by phone (email, account number) and password.

Changing the password for the Mosenergosbyt personal account

Sometimes, when trying to log into your personal account, the user receives a message about incorrect account data. In this situation, you can try using the password reset function. To do this, open the authorization page in your personal account and select the "Forgot your password" link at the bottom of the screen.

In fact, the password reset procedure is a simplified registration option. The user will have to re-enter the data of the meter, account, etc., create a password, and then confirm the actions with the code from the SMS. The client can find out all the necessary data at any time from the receipt for electricity sent by Mosenergosbyt.

Personal account Mosenergosbyt for enterprises and organizations

Mosenergosbyt provides services not only to the population, but also to various organizations. For them, their own version of a personal account was created, taking into account the needs of this category of consumers. It is also available on the company's website, but to go to it, you should first go to the "Legal entities" section.

The user through the personal account of the organization gains access to the following features:

• viewing data on connected accounts;
• transmission of readings;
• formation and transfer of files with data on the readings of electricity meters.

Electricity payment methods

Timely payment for electricity allows you to avoid the accrual of penalties and restrictions on the supply of services. Mosenergosbyt strives to make the payment process simple and transparent. The organization now offers the following payment options:

• by card by phone call-centers - + 7-499-55-095-50;
• with a card of any bank through your personal account (no commission);
• automatically within the framework of the "Autopayment" service connected in your personal account:
• in payment terminals installed in the office;
• from the QIWI online wallet account;
• from the balance of the Eleksnet online wallet.

Important... If payment for the previous period has not been received by the 26th of the month, then the company immediately begins to charge interest on the overdue debt on a daily basis. If there are arrears in payments for more than 91 days, electricity supply services can be completely turned off.

How to transfer meter readings

The transmission of meter readings is the responsibility of the consumer. This information is necessary for the company to issue correct invoices for payment. Readings should be sent monthly from the 15th to the 26th. Its transmission is possible in the following ways:

• through the personal account of the energy sales company;
• on the portal public services Moscow;
• by calling the call center + 7-499-55-095-50;
• in multifunctional centers;
• on the all-Russian portal of the State Service;
• through payment terminals in offices.

Mosenergosbyt tariffs

Electricity tariffs are not set independently by Mosenergosbyt or other companies. They are regulated by the relevant government agencies. The tariffs applied by Mosenergo in the second half of 2019 in the Moscow Region are shown in the table. The cost is indicated in it, including VAT, in rubles per kW * h.

The client needs to know the tariffs in order to be able to independently check the correctness of charges made by the service provider at any time. All rates include VAT. But it should be borne in mind that they do not include possible commissions that may be charged by payment systems, credit organizations for processing payments. They are set by banks and other payment acceptance agents on their own. When paying in a personal account, the consumer does not bear any additional costs and it is better, if possible, to use this particular method of making payments.

Mosenergosbyt hotline phone

Mosenergosbyt has a hotline for customers. You can use it to get information about the balance, order services or get advice on them. Call-center specialists also accept payments for services by phone using a bank card. The service works around the clock. Hotline number:

Advice... Before contacting the organization's specialists for support, you should take a look at the page with popular questions and answers on the site. It contains many useful information and customers can usually get an answer to the question themselves through it.

Almost all Muscovites know about the existence of such an organization as Mosenergosbyt. It employs specialists who deal with energy supply issues. Without their help, many Moscow apartments would have been disconnected from the power supply.

Mosenergosbyt is responsible for supplying electricity to both cottages and ordinary apartment buildings located within the capital.

Features of the Mosegnergosbyt website:

• Information about all services of Mosenergosbyt;
• Provide readings of electricity meters;
• Online payment of electricity bills;

It will not be superfluous to study and latest news which may be of considerable interest to electricity consumers. Usually, we are talking about planned outages, as well as repair work that can lead to a house disconnection from the power supply (for a short period of time). The site is a clear example of how many Moscow organizations are becoming more and more open to citizens over time.

Login to the personal account of Mosenergosbyt

Mosenergosbyt customers can visit their personal account on the official website. In order to enter your account, you need to register - fill out a small online form.

If you have already registered, you can enter the account as follows:

1. Open the link: https://lkkbyt.mosenergosbyt.ru/common/login.xhtml
2. Enter there the username and password that you specified about registration. As a login, you can use your personal account number, phone number or address Email;
3. Please sign in.

If you have any difficulties or other questions about the personal account of mosenergosbyt, you can contact a specialist technical support by phone: +7 495 550-9-550

Registration of personal account Mosenergosbyt

It is worth noting that the registration procedure looks extremely easy, so everyone can handle it.

Instructions:

1. Open the link: https://lkkbyt.mosenergosbyt.ru/common/login.xhtml
2. Click the "Register" button;
3. Fill out the online form, in which you must specify all the data: number mobile phone or e-mail address, personal account number, metering device number;
4. Come up with a password and complete registration;

How to find out the number of the electricity meter

To register your Mosenergosbyt personal account, you may need to enter the electricity meter number. It is easy to find out this number - it is indicated on the device itself. Depending on the meter model, you will see its number on the front panel or on the side.

This completes the registration of your personal account, you will no longer have to spend time visiting the company's office, at least in order to submit data and pay for the consumed energy.

Submit meter readings

You can submit electricity meter readings through your personal account. To do this, open the site with your personal account and find the menu there: "My counter". Go there, enter your values ​​and click "transfer readings".

How to recover a password from a personal account

Recovering your password is as easy as shelling pears. To do this, you need to remember your email address or mobile phone number (depending on the method of registration on the site).

1. All actions take place from the same page: https://lkkbyt.mosenergosbyt.ru/common/login.xhtml
2. Click "Forgot password";
3. Enter your personal account number and email address;
4. Then go through the confirmation, a code will be sent to your mail, which must be entered on the site
5. Next, we need to come up with a new password;

If you are unable to use your personal account normally, then contact the technical support service.

Conclusion

The service level of Mosenergosbyt is growing every year. This is not surprising, since the management has taken a number of measures in order to surprise Muscovites with new technologies that make it easier to pay for services. In addition, with the help of new opportunities, every Muscovite can use services that he had never known existed before.

Contact and support

• Official site: https://www.mosenergosbyt.ru
• Technical support phone: +7 499 550-9-550

Mosenergosbyt branches in Moscow and the Moscow region on the map. Zoom in or out on the map to see more branches or move the map to the desired Mosenergosbyt service office.

Addresses
Moscow region addresses

For any questions, you can also contact online using the form feedback v . Legal entities also have their own personal account for legal entities.

Branches and service offices of the enterprise are located in the following cities and towns: Balashikha, Veria, Vidnoe, Volokolamsk, Voskresensk, Gorki, Dzerzhinsky, Dmitrov, Dolgoprudny, Domodedovo, Dubna, Yegoryevsk, Zhukovsky, Zaraysk, Zvenigorod, Zelenograd, Istra, Kashira, Klin, Kolomna, Kotelniki, Kubinka, Krasnoznamensk, Lobnya, Lotoshino, Lukhovitsy, Lytkarino, Lyubertsy, Mozhaisk, Mytishchi, Naro-Fominsk, Noginsk, Odintsovo, Lakes, Kurovskoe, Likino-Dulyovo, Orekhovo-Zuyevo, Pavrogorsk, Posad, Elektrovo-Zuyevo, Pavrogorsk, Posad, , Ramenskoe, Electrical insulator, Bronnitsy, Ramenskoe, Ruza, Tuchkovo, Khotkovo, Sergiev Posad, Krasnozavodsk, Silver Ponds, Pushchino, Serpukhov, Solnechnogorsk, Mikhnevo, Stupino, Taldom, Khimki, Chekhov, Shatura, Shakhovskoe, Fryazudnev, Shchelkovo , Shchelkovo, Elektrostal. We have listed the exact addresses of each branch on this page. For a quick search, press CTRL + F on your keyboard and start typing the name of the settlement.