Internet explorer cannot display web pages. "Internet Explorer cannot display this web page" - Powered by Kayako Fusion - Support System. Check if Internet Explorer is the default browser
When entering the Kontur-Extern, the message “ Internet Explorer cannot display this web page. "
To eliminate the error, you must:
After completing each step, you should try to log in to the system again.
1. Check if there is Internet access. If there is no Internet connection, then you should contact your system administrator or provider.
2. Check the address that is used to log in to the system (see DNS and IP addresses of Kontur-Extern servers and system services).
3. Run diagnostics and fix any problems found. To do this, you should:
- Go to the diagnostic portal at https://help.kontur.ru.
- Press the button Start diagnostics.
- After completing the diagnostics, select Take Recommended Actions... A window for selecting the problems to be fixed opens. It is recommended to check the box Choose all.
- Press the button Start fix.
- Wait until the end of the process, restart the browser and check if the problem is fixed.
4. Check the strength of the encryption.
To do this, open the menu in the Internet Explorer window reference / About the program... Paragraph Cipher strength must have a value other than zero. If the strength of the cipher is zero, then you need to reinstall CryptoPro (see How to reinstall the CryptoPro program?).
5. Check if port 443 is open ( https protocol) - a secure channel through which communication with the system server is carried out. This can be done in two ways:
- Follow the link https://gmail.com. If the message "The page cannot be displayed" appears, the port is closed.
- Select menu Start / Execute, type in the line telnet<адрес сервера> 443 (it is necessary to indicate the address of the server on which the user is registered, see Addresses of the servers of the "Kontur-Extern" system). If the console window is open (empty black window), then the port is open. Otherwise, an error or access denied message will appear.
Telnet in Windows Vista/ 7 is disabled by default. To enable it, you need to go to Start / Control Panel / Programs and Features / Turn on and off Windows components... In the window that opens, check the box Telnet Client.
If the port is closed, contact your system administrator.
6. Disable antivirus software and try to log in.
7. If you access the Internet through a proxy server, you should check if the proxy has access to DNS and IP addresses of the Kontur-Extern servers. To do this, you need to contact your system administrator.
If none of the instructions helped, then you should contact technical support by the address [email protected] The letter must indicate:
1. Diagnostic number.
- To do this, go to the diagnostic portal at https://help.kontur.ru.
- Press the button Start diagnostics.
- After completing the diagnostics, select press the button Get a diagnostic number \ Get a number, remember the assigned reference number.
2. A file with the results of the communication check.
- To do this, open the address https://help.kontur.ru/check, a connection check will begin.
- Wait until the end of the process and press the button Copy to clipboard.
- Paste the copied information into text editor(for example, notepad, Word, etc.), attach it to the letter.
Why does it happen that some sites on the computer open, while others do not? Moreover, the same site may open in Opera, but the attempt will fail in Internet Explorer.
Basically, such problems arise with sites that operate over the HTTPS protocol. Today we will talk about why Internet Explorer does not open such sites.
Setting the time and date correctly on your computer
The fact is that the HTTPS protocol is secure, and if you have the wrong time or date set in your settings, you will not be able to access such a site in most cases. By the way, one of the reasons for this problem is a dead battery on motherboard computer or laptop. The only solution in this case is to replace it. The rest is much easier to fix.
You can change the date and time in the lower right corner of the desktop, under the clock.
Reload devices
If everything is fine with the date, then we try to reboot the computer and router one by one. If it does not help, connect the Internet cable directly to the computer. Thus, it will be possible to understand in which area to look for a problem.
Checking site availability
We try to enter the site through other browsers and if everything is in order, then go to Internet settings Explorer.
Go to "Service - Browser Options"... Tab "Additionally"... Checking the presence of checkmarks in the points SSL 2.0, SSL 3.0, TLS 1.1, TLS 1.2, TLS 1.0... If not, mark and reload the browser.
Reset all settings
If the problem persists, go back to "Control Panel - Internet Options" and do "Reset" all settings.
Checking your computer for viruses
Very often, various viruses can block access to websites. Do a full check installed antivirus... I have NOD 32, so I'm showing on it.
For reliability, you can attract additional utilities for example AVZ or AdwCleaner.
By the way, the necessary site can be blocked by the antivirus itself, if it sees a security threat in it. Usually, when you try to open such a site, a blocking message is displayed on the screen. If this was the problem, then the antivirus can be disabled, but only if you are sure of the safety of the resource. Maybe it's not in vain that it blocks.
If none of the methods helped, then the computer files were damaged. You can try to roll back the system to the last saved state (if there was such a save) or reinstall the operating system. When I faced a similar problem, the option with a factory reset helped me.
To eliminate the error, it is necessary (after completing each step, you should repeat attempts to log in to the system):
1.Check if there is Internet access. If there is no Internet connection, then you should contact your system administrator or provider.
2. Check the address that is used to log in to the system (see DNS and IP-addresses of the "Kontur.Extern" servers and system services).
3. Check and carry out all recommended actions using the diagnostic service. If Internet Explorer cannot display this web page on the diagnostic service, then you need to go to step 4 of the current instruction.
4. Check the strength of the encryption.
To do this, open the Help> About menu in Internet Explorer. The item "Cipher strength" must have a value other than zero. If the strength of the cipher is zero, then you need to reinstall CryptoPro (see How to reinstall the CryptoPro program?).
5.Check if port 443 is open (https protocol) - a secure channel through which communication with the system server is carried out. This can be done in two ways:
- Follow the link https://mail.google.com. If the message "The page cannot be displayed" appears, the port is closed.
- Select menu « Start ">" Run ", in the line type telnet<адрес сервера>443 (it is necessary to specify the address of the server on which the user is registered, see Addresses of the servers of the "Kontur.Extern" system). If the console window is open (empty black window), then the port is open. Otherwise, an error or access denied message will appear.
Telnet in Windows Vista / 7/8 / 8.1 / 10 is disabled by default. To turn it on, you need to go to Start> Control Panel> Programs and Features> Turn Windows features on or off. In the window that opens, check the box Telnet Client.
- If after opening the port, the error persists, you need to reinstall CryptoPro (see.
- If the port is closed, you need to contact your system administrator;
6.Disable anti-virus software and try to login.
7. If the Internet is accessed through a proxy server, then you should check if the proxy has access to DNS and IP addresses of the "Kontur.Extern" servers. To do this, you need to contact your system administrator.
If none of the instructions helped, then you should contact technical support at [email protected]... The letter must indicate:
1. Diagnostic number.
To do this, go to the diagnostic portal athttps://help.kontur.ru , press the button " Start diagnostics " ... Once the verification process is over, the diagnostic number will be displayed on the screen. Specify the assigned reference number in the letter.
2. Files with results of communication check and trace.
Explorer, what they were when Internet Explorer was first installed on your computer. This can be useful for troubleshooting problems that might be caused by settings changed after installation. Please note that reinstalling Internet Explorer is not reversible and all previous settings are lost after a reset.
Fix 2: Internet Explorer Run Mode in "No Add-Ons"
Internet Explorer add-ons such as ActiveX controls and browser toolbars are used by some websites to provide an enhanced browsing experience. The error can occur if the add-in is damaged or if the add-on conflicts with Internet Explorer. To determine if the error is caused by an add-on, start Internet Explorer in no add-on mode.
You can open Internet Explorer without add-ons using the next step.
- Click the Start button.
- Select All Programs
- -Standard
- Under System Tools
- Select Internet Explorer (no add-ons).
Malware and viruses can often cause Internet Explorer to slow down or stop working.
If you are able to access the Internet, go to Microsoft's website to download a Microsoft Safety scanner that you can use to scan your computer for viruses and malware.
Fix 4. Install the latest updates
Running Windows Update can often fix problems by replacing outside obsolete files, driver updates, and fixing vulnerabilities.- Open Internet Explorer by clicking the Start button. In the search box, type Internet Explorer, and then select Internet Explorer from the list of results.
- Perform one of the following actions:
- For Internet Explorer 9, click the Start button, type Update in the search box, and then in the list of results, click Center Windows updates... In the left pane, click the Check for Updates button.
- In Internet Explorer 8, in Internet Explorer, click the Security button, and then click the Windows Update button.
- For Internet Explorer 7, in Internet Explorer, click the Tools button, and then click the Windows Update button.
- Follow the instructions on the Windows Update page.
- Open up Internet Explorer
- Click on Tools> Internet Options
- Go to the tab Additionally, and then go to Accelerated Graphics section.
- Click to select Use software rendering instead of rendering GPU checkbox.
- Click the button Apply, and then press the button OK.
- Close all open Internet Explorer windows, and then restart Internet Explorer.
- View a web page in Internet Explorer.
Sincerely,
Lokesh
This message is encountered by many Internet users. But not everyone understands why this is happening, and they are unsuccessfully trying to find the answer. Let's figure it out and find out why.
Seeing the message "The page cannot be displayed" in your browser window, you do not need to be scared and panic - there is nothing to worry about. Most likely, the fact is that you have lost your Internet connection and you just need to restore it. There are also a number of other reasons for the appearance of this message.
One of these reasons may be erroneous deletion or modification of operating system system files such as Winsock.dll, Wsock32.dll and Wsock.vxd, or one of these files is located in the wrong folder. malware corruption of the WinSock2 registry key. Antivirus software and firewalls can also be the cause of this message. A third factor could be a malfunctioning or configured proxy server or firewall operating system... Viruses that block your Internet connection are often the reason for the appearance of a window that says "Unable to display the page." ... It is also possible that the site or resource, when you tried to access which you received this message, is currently unavailable or disabled. Try visiting a different site. You may have incorrectly entered the URL of the site or resource you are trying to access. If all of the above reasons are absent, then the problem is most likely with your provider or on the communication line. Call your provider and see if any repair or maintenance work is underway.
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The error message is quite met si This Potier happens when we want to access certain web pages ( login to the system. .com For example):
Secure connection failed
An error occurred while connecting to login. ... Com (example).
Can't connect securely because SSL protocol has been disabled.
(Error code: ssl_error_ssl_disabled)
If this is an HTTPS (secure) address, select Internet Options on the Tools menu, click Advanced, and make sure SSL and TLS protocols included in the section on security.
After the check boxes for SSL and TLS click on Apply and OK, and then restart Internet Explorer.
If none of the above reasons and resolution helped, please leave a comment and I will try to find a solution to the problems.
The tutorial answered:
Hey! I have a mail problem. :) I can not open. This gives me an error when I try to move on. (Ssl_error_ssl_disabled) What should I do? I tried to upload an SSL certificate and I could not. Gave me the same error. And don't give or $ 125,250 for them. D I don't know what to do. Can you help me?
Libya claims to have money that has nothing to do with solving the problem. SSL certificates are mandatory for private servers And they can only be useful to the servers of domain administrators / web firm / company. Price for SSL certificate/ Internet area can vary from $ 10 / year (for PositiveSSL) AND $ 1.300 (for Secure Pro from EV website).
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Suddenly frequent problem, for people who are not yet our regular readers, the mistake is This page cannot be displayed and opening the page http://jdl.sun.com, when trying to open the address of the IS ESF portal - https://esf.gov.kz:8443/esf-web/login
This is one of the simplest and easiest to solve problems with the Electronic Invoice Portal.
Solution options:
Solution: ESP does not open in Mozilla Firefox browser
To do this, click on the icon Service in the upper right part of the Internet Explorer window, in the menu that appears, select Compatibility View options.
Add site url esf.gov.kz to the list by clicking the button Add.
Insert the full address of the IS ESF portal into the address bar: https://esf.gov.kz:8443/esf-web/login
The portal login page will be displayed correctly without going to the Java page.
IS ESF: Fixing Can't display this page
If you are interested in full instruction To set up Internet Explorer for the Electronic Invoice Portal, go to -.
ATTENTION:
You must have 32-bit Java installed on your computer (otherwise you will still get this error)
From the author:
If the problem is resolved, one of the ways to say "Thank you" to the author is indicated -.
If the problem cannot be resolved or additional questions have appeared, you can ask them on our, in our group
If you are having a good Internet connection but Internet Explorer is not displaying the page, you can try the below fixes:
Fix 1: Reset Internet Explorer settings
You can try resetting Internet Explorer settings to what they were when Internet Explorer was first installed on your PC. This can be useful for troubleshooting problems that may be caused by settings changed after installation. Note that resetting Internet Explorer isn "t reversible, and all previous settings are lost after reset.
Fix 2: Run Internet Explorer in "No Add-Ons" mode
Internet Explorer add-ons, such as ActiveX controls and browser toolbars, are used by some Web sites to provide an enhanced browsing experience. An error may occur if an add-on is damaged or if an add-on conflicts with Internet Explorer. To determine whether the error is caused by an add-on, run Internet Explorer in "No Add-ons" mode.
You can open Internet Explorer without add-ons using the following step.
- Click start.
- Select All Programs
- Click Accessories
- Under System Tools
- Select Internet Explorer (no Add-ons).
Malicious software and viruses can often cause Internet Explorer to slow down or stop working.
If you "re able to access the Internet, go to the Microsoft website to download the Microsoft Safety Scanner, which you can use to check your computer for viruses and malicious software.
Fix 4. Install the latest updates
Running Windows Update can often correct problems by replacing out-of-date files, updating drivers, and fixing vulnerabilities.- Open Internet Explorer by clicking the Start button. In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer.
- Do one of the following:
- For Internet Explorer 9, click the Start button enter Update in the search box, and then, in the list of results, click Windows Update. In the left pane, click Check for updates.
- For Internet Explorer 8, in Internet Explorer, click the Safety button, and then click Windows Update.
- For Internet Explorer 7, in Internet Explorer, click the Tools button, and then click Windows Update.
- Follow the instructions on the Windows Update page.
- Open Internet Explorer
- Click Tools> Internet options
- Click the Advanced tab, and then browse to the Accelerated graphics section.
- Click to select the Use software rendering instead of GPU rendering check box.
- Click Apply, and then click OK.
- Close all open Internet Explorer windows, and then restart Internet Explorer.
- View the webpage in Internet Explorer.