Mosenergosbyt entrance for legal entities. Mosenergosbyt. Energy company information service. Login to the Mosenergosbyt account with a one-time password

09.08.2019

For residents of the Moscow region has earned a new United Personal Area client. The new personal account has combined the remote services of MosOblEIRTS LLC and Mosenergosbyt JSC, in connection with which technical support old version personal account MosOblEIRTS (browser version and mobile app) is terminated.

New opportunities. Now the user can manage personal accounts for housing and communal services and electricity in one service. A single cabinet allows you to transfer meter readings, without a commission to pay charges for housing and communal services, including electricity, waste collection and disposal services, and overhaul payments.

The new cabinet has user-friendly interface... Interactive tips will help users navigate the sections.

You can enter the Single Personal Account from the MosOblEIRTS LLC website, from the Mosenergosbyt JSC website or through the My Energosbyt mobile application.

Registration. Those subscribers who have previously registered in the personal account of MosOblEIRTS can use the service without re-registration... However, to enter, you may need to change the password, since the level of protection of personal data in the Unified Personal Account has been increased. Password must contain at least 8 characters, including numbers, lowercase and capital letters Latin alphabet, and must not contain symbols.

If in previous versions personal account of LLC "MosOblEIRTS" and JSC "Mosenergosbyt" was specified the same address Email, then the merging of personal bills for housing and utility services and electricity into one account will happen automatically.

For initial registration the user needs to specify the number mobile phone, email address, create a password, enter your first and last name and wait for the confirmation code. After that, you need to connect the personal account of the service provider - MosoblEIRTS or Mosenergosbyt.

Detailed instructions on how to work in the Client's Unified Personal Account can be found on the start page of the service.

Mobile app. The mobile application "My Mosenergosbyt" also allows you to connect several service providers at once and manage personal accounts. In it, you can view the history of received receipts, transmitted readings and payments and statistics on them. If you have any questions, you can directly from the application submit an appeal to the specialists of the companies.

For the convenience of customers, the possibility of quick authorization using Touch ID has been implemented, and if necessary, customers can find the nearest office of Mosenergosbyt JSC and MosOblEIRTS LLC on an interactive map of branches.

The application "My Mosenergosbyt" can be used by owners of mobile devices based on operating systems

The well-known company Mosenergosbyt is operating in order for Moscow residents to receive electricity on a regular basis, as well as to quickly and timely repair the electrification facilities. Its task is to ensure that electrical appliances work perfectly and without interruption in every home in this region.

Information about Mosenergosbyt

This well-known enterprise is one of the largest energy sales companies in Russia. Its functions include the supply of electrical resources to all subscribers. At the same time, Mosenergosbyt is engaged in the provision of many services.

This enterprise has a huge customer base. It includes over seven million regular users among individuals. At the same time, Mosenergosbyt actively cooperates with 280 thousand legal entities... Each client is serviced through one hundred offices in Moscow and in the region.

The official website contains detailed information on how to contact the support service to get professional advice on any issue.

Additionally, the numbers of all services that deal with work with clients are indicated so that any user can:

• consult on an issue of interest;
• find out information about services.

Activities

Mosenergosbyt is currently engaged in a huge list of services, among which the purchase of electrical equipment such as generators can be distinguished. In this case, it is worth highlighting the following types of activities of this manufacturer:

• electricity metering devices, sale and service;
• plumbing work;
• connection to power supply on a turnkey basis.

Significant demand among regular customers Mosenergosbyt uses insurance services. This is not surprising, since subscribers use electrical appliances and it is important for them to feel protected.

Do not forget that customers can use the service of purchasing, as well as installing air conditioners. This is a question that can only be assigned to professionals with years of experience.

In the event that the client does not have enough financial resources to receive the service, he can use such a function as "Credit for services". By visiting the official website of Mosenergosbyt, you can enter the special category "Services". It is there that their complete list is located with convenient pictures for understanding.

By clicking on one of the icons, you can get more detailed information regarding a specific service. It is very convenient that Mosenergosbyt provides so many different services. It gives customers the opportunity to be sure that, if necessary, they know who they can vouch for.

Additionally, it should be noted that Mosenergosbyt has main lines of business. These include the following:

• performance of supplier functions;
• diagnostics and repair of energy measuring instruments;
• organization of energy saving works.

The company's activities do not end at all with the supply of electricity to the homes of Moscow residents. Mosenergosbyt provides a significant range of all kinds of services in the modern energy sales market.

Information on the official website of the company

Each visitor to the Mosenergosbyt portal can immediately assess how conveniently all the categories and tabs are located on the site. To find the information you need, you can quickly enter the request of interest in search string on the portal, or use the specified number on the website.

In this case, the visitor of the site can immediately choose the most the best option work with the portal. To do this, in the upper left corner, you can select:

• individuals;
• legal entities.

Depending on the perfect choice, the Mosenergosbyt portal offers its customers different functionality home page, as well as the categories and tabs used.

Personal account on the official website

In order to significantly simplify the process of communication between the company and each subscriber, a special mode is used, like a personal account. With the help of it, you can not waste your precious time waiting in line at the bank or for every reason trying to get through to the support service.

Your personal account will allow you to pay electricity bills using your computer, transfer meter readings and use the rest of the useful services of this company. That is, the user will only have to register, then go to his personal account and you can use the whole range of services provided.

Each guest of the Mosenergosbyt website, who accidentally forgets his password, will have no difficulty in recovering it. To perform this operation, you only need to specify your personal account number and email address. After that on mailbox a new code will come, which will be used for authorization on the site.

When any person uses the services of a certain company, then on its part it is necessary to create all the conditions to ensure a comfortable dialogue between the client and a specific company, and in this case this function is performed by the LKK MES RF. The client's personal account is an irreplaceable service that allows you to significantly save time for each user.

Personal account features

If a person has in home use Personal Computer or at least mobile device, then using the Internet you can pay for electricity at any convenient time. In the same way, with the help of a personal account, it is possible to use other services that are offered by this company.

How do you do this? The user needs to have his own plastic card, which can be attached to his current account. Payment via the Internet is carried out almost instantly. At the same time, there is absolutely no need to stand in kilometer-long queues at a bank or post office.

Citizens who use the LKK MES RF personal account of the client do not waste their time in vain. They will not:

• stand in line;
• deal with receipts;
• solve a lot of problems.

Do not forget that this service opens up special opportunities for customers. This will allow you to quickly transfer meter readings, order certain services, and manage several accounts at once.

Personal account registration

In order to become a full user of the services of this company, you first need to go to the official website of the company. There you need to find a special button with the inscription "Register", which will allow you to freely use the LKK MES RF client's personal account.

After that, you need to indicate in what way it will be more convenient to complete the registration process. This can be done with:

• phone;
• Email.

Next, a new user profile is issued, where it is necessary to indicate personal data. The client will only have to enter a password that suits him and he can remember it, as well as confirm the registration in the LKK MES RF in the client's personal account.

Authorization

After the registration process of the LKK MES RF personal account has been completed, you can proceed to authorization. It doesn't take much time or effort to complete this task.

The main thing is to correctly specify the password and login used during registration. After the data has been entered, it remains only to click on the "Login" button.

For the convenience of using the LC, you can download the application to your smartphone.

Customers who have lost their password do not have to re-register. You just need to enter your email address and personal account number. After that, information with a new password will be sent to the box.

At the beginning of 2018, PJSC Mosenergosbyt is one of the leaders in the energy and sales industry in Russia. The history of the company began in 2005 with the official separation from Mosenergo.

Later, PJSC Mosenergosbyt became the official successor of Mosenergo on the issues of concluding and maintaining energy supply contracts.

About company

PJSC Mosenergosbyt is a guaranteed supplier of electricity in Moscow and the Moscow Region, as well as in other regions of Russia. In 2018, the company's service sector includes more than 7.2 million subscribers.

Among them, including those outside the Moscow region, there are 279 thousand legal entities and just over 7 million individuals. The branch network of PJSC "Mosenergosbyt" has 100 client offices both in Moscow and in the Moscow region.

The total service area in terms of area exceeds 47 thousand km 2.

Services of PJSC "Mosenergosbyt"

Mosenergosbyt provides a wide range of services.

The main areas of activity are:

1. Purchase and sale of electricity in the markets (wholesale and retail).
2. Fulfillment of obligations and functions of a supplier of last resort.
3. Diagnostics, repair, replacement and testing of electricity metering devices.
4. Turnkey connection to the power supply system, electrical work.
5. Installation of lightning protection.
6. Providing additional consulting services on a paid basis.

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User's personal account

To automate payment processes, save time and convenience for customers, the company has developed a system of personal accounts for individuals and legal entities.

Opportunities that a client-individual gets in a personal account:

• independently transmit the readings of the electricity meter;
• to order a service (check, repair, etc.);
• pay electricity bills without commission;
• subscribe to a free monthly invoice distribution;
• order information about tariffs, benefits, etc.
• You can manage several accounts in your personal account.
• Downloadable free app"Personal account" for a smartphone or tablet.

Legal entities through their personal account can:

• manage contracts and supplementary agreements;
• transmit the readings of electricity meters;
• generate receipts, reports and documents;
• pay electricity bills;
• arrange additional commercial services;
• analyze electricity consumption for periods;
• provide and manage user rights to contracts.

Official site of the company: www.mosenergosbyt.ru/

registration

The registration process for individuals and legal entities differs in some nuances.

For individuals:

1. On the Mosenergosbyt website, in the upper left corner, select "Individuals" - "Personal Account".
2. Select the registration method (by mobile phone number or by e-mail) and click the "Next" button.
3. Fill in all the required fields on the next tab (personal account number, device - all this is indicated in the receipt), tick the box for consent to data processing.
4. Enter the password to access the cabinet.
5. An activation code will be sent to the number or mailbox specified in clause 2, which must be entered in the appropriate field (personal account will be created and activated).
6. Log in to your personal account.

Before registering, you need to familiarize yourself with the data processing regulations.

For legal entities:

1. Go to the company's website to the tab "Legal entities" - "Personal account".
2. Fill in the form that opens (enter your full name, e-mail and password), check-box.
3. An activation link will be sent to the email box - click on it.
4. Log in to the user's account.
5. The link to activate the account is valid for 72 hours.
6. If a legal entity works with electronic signature, first you need to contact the Mosenergosbyt office and sign an additional agreement. Then install the browsers required for work and software(you can download it on the website).

Login instructions

The procedure is the same for everyone:

1. Enter the login (for individuals: personal account number / phone / e-mail; for legal entities: e-mail) and the password specified during registration.
2. Click the "Login" button.

NOTE!

Personal account address: https://lkkbyt.mosenergosbyt.ru/common/login.xhtml

Login and password recovery

If the login password is lost / forgotten, then:

• on the login page to your personal account, click the link "Forgot your password?";
• individuals must fill out a password recovery form (indicate the personal account number and mail address), legal entities - only specify the mail;
• get a link to reset the password for the mailbox;
• follow the link and enter a new password.

As a login for individuals, a personal account / phone number / email is used, and for legal entities - only an email address. Therefore, when changed or lost of this element, you need to contact support.

Payment through personal account

To make payment through your personal account individuals must first fill in the "Meter readings" field, then go to the "Payment" tab and using plastic card make a payment (only Visa and MasterCard are used), specifying the card details.

Legal entities on the page of their personal account must click the "Pay for electricity" button, after which a page with the "Pay" and "Refuse" buttons will automatically open. At further payment a tab will appear online with the terms of the payment (here you will need to fill in the payment details).

Mobile app

Mosenergosbyt- a company that provides services for the supply of electricity to residents and organizations on the territory of Moscow and the region. The organization is one of the largest Russian utility providers. She pays quite a lot of attention to improving the quality of services and providing customers with convenient services for receiving information and payment. For these purposes, a special personal account was created in Mosenergosbyt, available on the organization's website.

Each consumer of services is given the opportunity to freely use a personal account developed by Mosenergosbyt. In it, you can order the services of the company, pay bills with a bank card and get information on payments for electricity remotely. You can enter your personal account through the official website of the organization. To do this, the user needs to open it in any browser, and then at the top of the screen, click on the "Personal Account" button. In the authorization form, the user must specify a phone number (email, individual account number) and a password.

The personal account of the Mosenergosbyt company provides the user with access to the following features:

• sending readings of electricity meters;
• making payments for electricity from bank card no commissions;
• connecting and setting up automatic payment of electricity bills;
• viewing information about the balance, requesting the history of payments and charges;
• ordering electrical work, connecting to power grids, installing and maintaining electricity meters, as well as other services of the company;
• obtaining information about current tariffs, as well as available benefits;
• switching to other accounts (if several accounts are connected to one account);
• obtaining information about the subscriber service division of Mosenergosbyt;
• creating and sending requests to the company on various issues;
• setting up the transition to receiving electricity bills by email.

Comment... Through the personal account of Mosenergosbyt, the user can, without additional authorization, enter the personal sections of the websites of the PFR, FTS, FSSP, PGU of Moscow, MGTS. Links to login to third party resources are available in your personal account. Entering logins, passwords when navigating through them is not required.

If, when trying to enter your personal account, the user received an error message in the data account, then he is advised to check the correctness of the entered details. In this case, special attention should be paid to the keyboard layout, as well as checking if the CapsLock button is pressed. If you cannot solve the problem, you can recover the password from your personal account yourself or contact the call center for the help of a specialist.

Only registered users can fully use Mosenergosbyt's online services. You can register yourself. To do this, go to the website of the electricity supplier, click the "Personal Account" button at the top of the page and select the "Registration" link above the login form.

The user is offered a choice of 2 registration methods:

• using a cell phone number;
• using

Registration procedure for phone number includes 3 steps:

1. Data entry (phone, email, electricity meter data, etc.).
2. Password creation.
3. Confirmation of registration with a code from SMS.

You can easily find out the data of an individual account and an electric meter from a receipt from Mosenergosbyt. They are listed at the top of the document.

Important... At the registration stage, you must carefully enter all the data. If mistakes are made in them, then to make corrections you will have to contact Mosenergosbyt by phone hotline.

After a quick check of all the data, the system will send an SMS with a unique code to the specified phone. It must be entered into the form on the screen to confirm the action.

When registration is completed, you can immediately start using your personal account. It is enough to log into it by phone (email, account number) and password.

Changing the password for the Mosenergosbyt personal account

Sometimes, when trying to log in to your personal account, the user receives a message about incorrect account data. In this situation, you can try using the password reset function. To do this, open the authorization page in your personal account and select the "Forgot your password" link at the bottom of the screen.

In fact, the password reset procedure is a simplified registration option. The user will have to re-enter the data of the meter, account, etc., create a password, and then confirm the actions with the code from the SMS. The client can find out all the necessary data at any time from the receipt for electricity sent by Mosenergosbyt.

Mosenergosbyt personal account for enterprises and organizations

Mosenergosbyt provides services not only to the population, but also to various organizations. For them, their own version of a personal account was created, taking into account the needs of this category of consumers. It is also available on the company's website, but to go to it, you should first go to the "Legal Entities" section.

The user through the personal account of the organization gains access to the following features:

• viewing data on connected accounts;
• transmission of readings;
• formation and transfer of files with data on the readings of electricity meters.

Electricity payment methods

Timely payment for electricity allows you to avoid the accrual of penalties and restrictions on the supply of services. Mosenergosbyt strives to make the payment process simple and transparent. The organization now offers the following payment options:

• by card by phone call-centers - + 7-499-55-095-50;
• with a card of any bank through your personal account (no commission);
• automatically within the framework of the "Autopayment" service connected in your personal account:
• in payment terminals installed in the office;
• from the QIWI online wallet account;
• from the balance of the Eleksnet online wallet.

Important... If payment for the previous period has not been received by the 26th of the month, then the company immediately begins to charge interest on the overdue debt on a daily basis. If there are arrears in payments for more than 91 days, electricity supply services may be completely turned off.

How to transfer meter readings

The transmission of meter readings is the responsibility of the consumer. The company needs this information to issue correct invoices for payment. Readings should be sent monthly from the 15th to the 26th. Its transmission is possible in the following ways:

• through the personal account of the energy sales company;
• on the portal public services Moscow;
• by calling the call center + 7-499-55-095-50;
• in multifunctional centers;
• on the all-Russian portal of the State Service;
• through payment terminals in offices.

Mosenergosbyt tariffs

Electricity tariffs are not set independently by Mosenergosbyt or other companies. They are regulated by the relevant government agencies. The tariffs applied by Mosenergo in the second half of 2019 in the Moscow Region are shown in the table. The cost is indicated in it, including VAT, in rubles per kW * h.

The client needs to know the tariffs in order to be able to independently check the correctness of charges made by the service provider at any time. All rates include VAT. But it should be borne in mind that they do not include possible commissions that may be charged by payment systems, credit organizations for processing payments. They are set by banks and other payment acceptance agents on their own. When paying in a personal account, the consumer does not bear any additional costs and it is better, if possible, to use this particular method of making payments.

Mosenergosbyt hotline phone

Mosenergosbyt has a hotline for customers. You can use it to get information about the balance, order services or get advice on them. Call-center specialists also accept payments for services by phone using a bank card. The service works around the clock. Hotline number:

Advice... Before contacting the organization's specialists for support, you should take a look at the page with popular questions and answers on the site. It contains many useful information and customers can usually get an answer to the question on their own through it.