If the apple id account is blocked. Your Apple ID has been blocked for security reasons: reasons for blocking and how to unblock. IOS operating system update

An account blocked message may appear: ““. This happens for reasons of security of the user's personal data, and we will describe in detail the reason for restricting access later in the article.

Reasons for the message "Your Apple ID has been blocked for security reasons"

To begin with, it is important to know that the message about blocking Apple ID appears after an incorrect password is entered during authorization or the system receives incorrect answers to Control questions... That is, the culprit for restricting access may be not only the owner of the iPhone or iPad who missed several times when dialing the access code or forgot the data to enter, but also unauthorized user trying to guess the password to your Apple ID account.

If mistakes are made while answering security questions, then a notification about this situation will come to the "soap", but if an incorrect password is entered, the system will simply block the account. If an attacker tries to gain access, then in order to achieve his goal, he needs to know email address and the code. It happens that unscrupulous relatives, friends or lovers are trying to get into the account.

How to unlock Apple ID

The first step is to make sure that you remember your Apple ID password exactly.

1 ... Go to Settings -> iTunes Store and App Store and click on To come in... If you see someone's account at the top of the page, click on it and select the option Log off... Enter your details (Apple ID and password) from your account (Apple ID is the address Email).

2 ... If you entered your Apple ID correctly, the following message appears.

3 ... Click on the button Unblock account.

4 ... Select the unlock option - " " or " «.

In the variant discussed below, we used the unlocking " Unblock with e-mail". Apple sent an email with a link to unlock your Apple ID.

Then the site will open, where you need to enter New Password from the account.

All the same can be done on Mac computer or Windows on this page of the Apple website.

We talked in more detail about the process of unlocking Apple ID.

To prevent such troubles, you must enable two-step verification in advance to log into your account. This step can save you from other undesirable situations (unfortunately, the function is not available in Ukraine, Belarus and Kazakhstan).

You can enable two-step verification on the same site by clicking on the link button Tune In chapter Two-step verification.

The first thing we will figure out is what an Apple ID is. Apple ID is your email address to which you linked your device. It became possible to block the device using the Apple ID option not very long ago, to be precise, this function became available with the advent of new version iOS 7, manufacturers have used this feature to increase the security of your device, in order to protect against theft or loss of the device.

So all the same, if your apple id is deactivated, what to do? In this article, we will consider the first reasons for blocking your ID, find solutions for unlocking, find out if it is possible to bypass the Activation Lock option.

If your apple id was blocked, then you can see system messages on the screen like "ID blocked due to security concerns of your phone" or something similar, there are many variations.

Whichever variation of this inscription is highlighted, it tells us only one thing, that your access to the phone cannot be performed until you restore your account.

In order to make sure whether your account is blocked or not, you need to go to https://www.icloud.com/activationlock and follow these steps

In the text field, we need to enter our IMEI, you can find it out in the phone settings in the "About device" tab
Next, we enter a captcha to confirm that we are not a robot
Click on the "Continue" button

If you enter several times not correct password, then the system may be locked in automatic mode, this is valid for applications such as iTunes, iCloud and AppStore

If you often change the personal data of your profile, or you often get money back on your card for the applications that you bought, there have also been cases when you often change the details of payment bank cards... All this is regarded as suspicious activity on your account and moderators can temporarily freeze it.

There is also a possible reason if your account was hacked, in the words simple language, hacked. This does not happen very often, given one of the strongest security systems, but if someone really, really needs information from your phone, then this option is also possible, since there have been cases.

Sometimes blocking occurs after updating your device, I don't know why this happens, but I assume that it is due to system errors.

And of course the most common and popular option, the user simply forgot the password from his ID.

Solution

In this chapter we will consider two types of solutions to this problem, the first part we will consider if the account is yours, in the second part we will talk about what to do if Account is not registered to you.

Your account

Let's say, when you created a password, you used a password generator or just came up with a very complex password, which is hard to remember and forgot to save or write it down.

In this case, you need to go to appleid.apple.com and enter the answer to the security question that you specified when registering your account. Next, you need to follow the assistant who will accompany you in the window that appears.

The next step will be sending a letter which contains everything you need to reset your password, it will all look like a link that you will need to follow.

If you do not remember the main mail, then you can send this link to the additional one, but only if you indicated it during registration.

Not your account

I would like to note right away that if this is not your account, then it will be much more difficult to recover your password. In this chapter, we will look at several types of ID unblocking, the first of which will be unblocking via email, the second option will be the hope of a call center. Apple.

Email

Call center

Find the center number in the search engine and call them, the company's employees will definitely inform you on all your questions and will help you in any way they can. They work from nine in the morning to nine in the evening. If you decide to call technical support, keep everything close to you Required documents that were listed in the previous paragraphs.

Can Activation Lock be bypassed?

There is a huge amount of information on this topic on the net. But only one stands out among them all, which is quite popular. This method works only on operating systems iOS 8 and 9. After the steps that will be in the instructions, you will be able to get some functions of the phone, but unfortunately not all and it is recommended to do this in very, very rare cases.

After carrying out these actions on the screen of your screen you will see an inscription that your connection to the server was successful. After that, many functions of the device will open to you, but unfortunately you will not be able to call on it, the Internet and all applications will work, in general, your iPhone has now become an iPad.

Reading time: 5 min

Let's see how you can unblock your Apple ID and what reasons can lead to account blocking.

This article is suitable for everyone iPhone models 11 / Xs (r) / X / 8/7/6 and Plus on iOS 13. Older versions may have different or no menu items and hardware support specified in the article.

How to unlock Apple ID?

The first thing you need to do is make sure you know the exact Apple ID password. We carry out the following steps:

Similar actions can be performed on Windows computer or Mas. To prevent such situations, it is worth activating two-step verification in advance when logging into your account.

Ask your question to a specialist

Do not know how to solve a problem in the operation of your gadget and need expert advice?

Two-step verification can be enabled on this resource https://iforgot.apple.com/ru/. The user needs to click on the "Configure" link button in the "Two-step verification" menu.

Recovery

If Apple ID is blocked and no unlocking option helped, then you should contact support.

Certain problems arise here:

You will need to verify ownership of the device. To do this, use only a receipt from an authorized store. If a company resells gadgets, for example, from Poland, then such sales receipts will not work. Only checks received by them in Polish shops are accepted.
The unlocking process through technical support can take up to a month. These issues are resolved in the central English-speaking office, and not by local consultants.
Calls to the support service are paid. In time, they can last up to 30 minutes.

Prevention

Let's figure out what needs to be done so that your gadget on Apple ID has not been blocked:

Set a really strong password for your Apple ID and write it down in your notebook.
Change passwords regularly. Let you change only 1 character or letter, but this will be enough to be safe. Just do not overdo it, so that such actions are not a signal for "suspicious activity."
Do not save payment data in the temporary memory of the device. Better get it once again a card and manually specify its data, which will allow an attacker to access it in an unfortunate set of circumstances.
Don't let other people use your account.
Don't change your Apple ID settings at the request or advice of others.

Reasons for blocking your Apple ID account

Suspicious activity

An ambiguous reason why Apple ID can be blocked on many devices. V Apple Corporation monitor the activity of accounts and accounts on all released devices, so if they replace that the owner has changed on the gadget, they will be able to restrict access to it.

The main types of "suspicious activity":

Frequent changes to account settings. If you use an Apple gadget, then enter the data that you will not change - login, password, e-mail, security questions.
You don't have to try to get refunds for purchased apps frequently. Experts may think that this device was stolen by intruders and are trying to extract as much money from it as possible.
This also applies to other payment systems. Work with only one plastic card. If you constantly change your payment information, it will be suspicious.
The biggest problems are for the owners of "shared accounts". Now iPhone owners use the new kind earnings - providing access to the device to third parties. Clients often change the information of these accounts, which again brings us to the first item on our list.

Incorrect password entered

Repeated entry wrong parameters to sign in to Apple ID is the most common reason for blocking. V this case The security department believes that attackers are trying to hack the account, so access to it is blocked. Often in this situation, a message is published that the account has been blocked for security reasons.

Blocking an Apple ID account (Apple ID, Apple ID) in most cases is a consequence of two reasons. First, the security service of the "apple" giant recorded suspicious activity. The second - activation lock turned on.

In this article, we will tell you more about these reasons and figure out how you can unlock an Apple ID in any given situation.

This "pretty" phrase hides a number of reasons for blocking your Apple ID account.

Incorrect password entered

The most common is repeatedly entering incorrect parameters to log into your account. In such a situation, the company's security department believes that the account is being hacked by fraudsters and is blocking access to it. Typically, in such cases, the user of the "attacked" Apple ID will receive a message like "This Apple ID has been disabled for security reasons."

However, despite the seriousness of the wording, it is not difficult to unlock in this situation. As a rule, in the event of this warning, an account is temporarily blocked, while it is reported for how long attempts to access it are disabled. After the specified period, if you have not remembered your account settings, just contact the special Apple service iForgot, reset your password with it and set a new one. If you managed to remember the necessary data, enter them as usual.

Please note that the iForgot service will only help if you have forgotten only Apple password ID, and remember the login. Just in case, we remind you that the Apple ID login is the default email address, to which the identifier was assigned during registration. A letter was sent to this mailbox to complete the activation of the account.

If for some reason you cannot access the specified mailbox, then you will have to go for more difficult path- it will not be possible to restore the account on your own, you will need to contact the service Apple support... However, its specialists are always happy to help you.

You will also need to contact support if the reason for blocking Apple ID was not a large number of incorrect password attempts, but suspicious activity of a different nature.

Frequent return of content and programs

For example, you often buy paid apps and then try to get your money back. Yes, as you know, Apple allows returns in the App Store just like any other store. The company understands that the purchase may not satisfy the buyer. However, if such refunds are abused, it will not be blacklisted for long.

Shared accounts

Often the reason for blocking an account is the "payback" for maintaining shared accounts. You probably know that all purchases are content from the iTunes Store, apps from the App Store, etc. are assigned to the Apple ID under which they were purchased. At the same time, you can download purchased content and programs from online stores an unlimited number of times.

Savvy users have learned to turn this feature into a personal business. They create an account, buy applications, movies, music, and then begin to "beat off" money, providing those who wish with data to the account for a nominal fee. And, of course, it is more profitable to buy the program not for the full price, but for this very symbolic fee. Thus, gradually the money fights back and profit begins to flow.

Perhaps you were inspired by this simple scheme of earning, but do not flatter yourself, Apple calculates and blocks such accounts.

And, as you understand, if in the case of forgotten password Apple Support will be as positive as possible to your request and will be happy to help, but in situations with frequent returns and shared accounts, you should not count on a "warm welcome".

Activation lock

Well, now about blocking activation - perhaps worst reason denial of access by Apple ID. Let's see what this option is. In the iCloud menu ("Settings" / iCloud), the user of any iOS device will find the item "Find iPhone / iPad / iPod". When activated, two options will be enabled.

Firstly, if you forget where you put your phone, you can go to the iCloud.com website, enter your Apple ID login / password, go to the Find iPhone section and select the Play function. sound". Even if the device is in silent mode, it will beep loudly and make it much easier for you to search. The option, you see, is very convenient and useful.

However, the second function, Find My iPhone, is much more useful. In the same section of iCloud.com, the user can activate the "Lost Mode" if the device is lost, while leaving the one who finds the device a message of an arbitrary nature with their contacts. In the event that the person who found the gadget turns out to be not honest, he, of course, will not want to return it and will try to bypass the "Lost Mode" by connecting the device to iTunes and carrying out the recovery procedure.

The procedure will, however, be carried out without any problems, but after its completion, the device will require the parameters of the Apple ID of the user who has lost the gadget. This is Activation Lock. By the way, it is activated not only after recovery in Lost Mode, but also in the normal operating mode of the device after each update, resetting data and settings, as well as after recovery. '

And, of course, Activation Lock is an excellent protection against thieves, but unfortunately, it often confuses users who honestly bought an iOS device from their hands. If the previous owner forgot to turn off Find iPhone, then the first update from the new user will be asked for the Apple ID of the previous one.

Real Ways to Bypass Blocking

What to do in such a situation? Unfortunately, there are not so many real ways out of the situation, otherwise such protection from thieves is worthless. Of course, on the Internet you can find a bunch of videos and articles in which they promise to describe a unique method of unlocking your account and bypassing the activation block, but almost all of them are dummies. Yes, some of the suggested methods may work on old i-devices with certain versions platforms on board, but if you have iOS 10, then there is simply no method to unlock your account with the Find iPhone option enabled without contacting the previous owner or Apple Support! At least at the time of this writing.

And, nevertheless, do not despair if you are not an intruder, and a user who honestly purchased a used device, not all is lost. First, you can try contacting the seller and ask for assistance. If he no longer needs the previous Apple ID, he will tell you the details directly by phone, otherwise you can arrange a personal meeting. We hope you have responsibly approached the choice of the seller, and he will not refuse you.

In the event that, for one reason or another, it is impossible to contact the seller, then you should contact Apple support. You will be helped to restore access if you can prove the fact of purchasing the device - if you guessed to take the box from the device and / or the receipt from the first purchase from the seller - you are saved!

last hope

If it was not possible to contact the previous owner, and to convince Apple that the device belongs to you, too, then the situation turns out to be very sad. As we said, you are very unlikely to find on the Internet reliable way unlock Aple ID. However, in your position, the only thing left is to take the risk, because if you cannot bypass the lock, you will not be able to use the device at all.

In general, you have two ways - to look for ways on your own - here you have different techno portals and videos on Youtube to help you, or you can contact special

One of the common problems for Apple device users is the situation when Apple ID is blocked for security reasons. The main reasons for this trouble are either the fixation of suspicious activity by the official security service of the manufacturer's company, or the launch of an activation blocking.

Exceeding attempts to enter correct password

One of the most common problems modern users smartphones and computers - the constant forgetting of login information for various accounts. And today, most email services and other applications are increasingly using account lockout when trying to guess a password too many times.

This is also the reason why it says "Apple ID is blocked". "Cupertinos" also value their reputation in the field of security, and therefore, if you forgot your login information, it is better to just use their recovery via email.

By the way, it should also be borne in mind that if your account was blocked due to security, but you did not lose data, then most likely the phone was tried by scammers, choosing suitable passwords for a long time.

Suspicious activity detected

Apple ID on iPhone has been blocked due to company security policy violations. In this situation, the concept of "suspicious activity" officially includes such non-standard situations as:

General violation of the rules for using the account. In this case, it means that one Apple ID is used by several devices at once. Thus, you save money on the purchase software, while the company itself bears not too much, but still noticeable losses. In this regard, the Apple ID is also blocked.
Also, to a situation with one profile for several people, too frequent change of personal data is considered suspicious.
From a security policy point of view, Apple considers it suspicious of frequent changes in payment information or repeated and regular binding of various bank cards to Apple IDs. In the event that such a situation has arisen, then the account is considered hacked and automatically blocked.
Another factor leading to a blocked Apple ID is too frequent re-sending of information in an attempt to restore an account (most likely it is either hacked or you may have lost some data). This also includes regular repeated attempts to enter an answer to a secret question. This is calculated as a way of collecting relevant information that can help in hacking Apple Id.

Financial fraud

Apple provides users with the ability to return the funds that were spent on the purchase various applications, due to the fact that it did not meet your requirements. However, if the purchase of goods and the return of money for it are repeated with enviable regularity, a violation of the rights of use occurs, the actions go into the category of fraud and the Apple ID will be blocked.

"Find iPhone"

This is a rare occurrence that can lead to your Apple ID being blocked. It works like this:

Apple phones have enough useful function that allows you to find your device if you forgot where you left it. To do this, just go to the official website of the company, enter your data (login and password), go to the section named "Find iPhone" and activate the "Play sound" function. Even in silent mode, your device will respond with a loud squeak, which will reveal its location.

Lost device

but the main reason blocked Apple ID is the so-called "Lost Mode". It can also be activated through the official website of the company. This is done in the event that the device was lost without any assumptions about its current location. After enabling the parameter, two scenarios occur:

a message with contact information is sent to the lost device, using which the phone will be returned to you;
in the second case, they will not give it to you and decide to simply perform the recovery procedure by connecting the iPhone to iTunes. After it is successfully completed, the system will require you to enter the current parameters of the Apple ID of the last valid user, thus blocking activation.

ATTENTION! This function quite often hurts citizens who made an honest purchase of a phone from the previous owner. The bottom line is that after resetting all data, he forgot to turn off the "Find iPhone" function and as a result, after the first update operating system the smartphone will require the old account data.

Now you can get down to talking about what to do with a blocked Apple ID.

Eliminating the problem through the phone

This method recovery is official and publicly available. It is performed depending on which device is unlocked by e-mail. In the case of a smartphone, this is done in this way:

go to a subroutine named "Settings";
at the very top, activate the "iTunes Store App Store" section;
then click on the button that says: "Login".

Work with computer

Now you need to figure out how to unlock an Apple ID via email using a computer. To successfully complete the task, follow the algorithm below:

first, go to the official Apple website;
there, enter your Apple ID details. After that, a window will appear in which it will be reported that your account has been blocked;
select the item named "Unblock Account";
you will be offered two options with which you can carry out this procedure. Use the first one;
after that, an email will be sent to the email address associated with the blocked Apple ID containing a link to create a new password and then activate your account;
then enter new data in the required fields, in accordance with the requirements;
activate the password reset key.

Help desk help

Another option for how you can fix the current situation. However, in order to use it, you need to have:

a box from a smartphone with a blocked Apple ID;
receipt from the purchase of the device.

Attention! To certify that you are the rightful owner of the device, you must also present the warranty card and all related documentation.

If the device was purchased from hands, then you can try to contact the previous owner. it's the same good way How to find out a blocked Apple ID if you were not particularly interested in the information stored in the device.

Now it's worth moving on to the actions themselves before and after contacting support. The algorithm is as follows:

do not tell the operator that the phone was purchased hand-held. Take advantage of all the documentation and prove that you are its rightful owner. Inform that you have everything that comes with the iPhone, including the receipt from the store;
if the information about the first user of the device stored on the company's servers does not match what is now, inform the operator that all the data was entered by the consultant, because you could not figure it out;
you will most likely have to go for some trick. But only if the receipt has not been preserved or is missing, a copy of which you will need. To get out of this uncomfortable situation, use any site of the necessary focus;
after you send all the necessary documentation to the operator, the time for considering your application begins. This can last from 3 to 30 days.

Attention! There is no need to call operators every day in order to find out information and the status of the procedure. These actions will be regarded as suspicious activity and your application will be sent to the blacklist.

Secret Question

There is another additional way to recover your locked Apple ID. It is presented below:

use the function security questions... Quite often, the developers themselves advise using. By analogy, it is quite similar to the email recovery method.

It is also worth bearing in mind the couple additional options which are better to bypass:

the first of them is that account recovery using various programs and services is impossible. If you come across any of them, remember that this is pure scam;
you cannot delete a blocked Apple ID on an iPhone. Otherwise, it will be useless.

How to protect yourself from Apple ID hacking?

do not use your Apple ID information as login information for other resources or email addresses. This makes them easier to hack. Plus, you endanger all your accounts;
as a password, you should select complex and reliable information that has no meaningful connection to your life and hobbies. Quite often, hackers break into accounts simply by examining all the user's hobbies;
do not enter information from your account on suspicious or unfamiliar resources;
Apple operators and employees should not require your account password from you. If someone disguised as a representative of "Cupertinos" tries to find out this data, then end the conversation as soon as possible and block the contact;
it is worth securing information on your computer by installing a good antivirus program.

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