In 2015, the popular Belarusian portal TYT.BY switched to using the Yandex mail service, as a result of which the owners of iOS devices experienced some discomfort, as they had to re-configure the mail client.

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Unfortunately, the setup fails in automatic mode as is the case with Gmail. The problem is aggravated by the fact that during setup, you will need to manually enter the addresses of the POP and SMPT servers, as well as go through the registration procedure on the site itself. Moreover, this nuisance affects all users of the resource - both existing and new. In the instructions below, we will describe in detail the procedure for setting up TUT.BY mail on iPhone and iPad.

How to set up TUT.BY mailbox on iPhone or iPad after switching to Yandex.Mail

1 ... Go to the TUT.BY website in a browser on a computer, smartphone or tablet, enter your username and password, click "Mail".

The resource will automatically redirect you to the registration completion page, where you need to enter additional account information. Fill in the required fields and click Complete registration.

2 ... Go to the Yandex.Mail web interface using the link, click on the gear icon in the right corner next to the account name and in the pop-up window select the section Other.

3 ... Choose a section Mail programs in the column to the left.

4 ... Check the boxes next to all the items and click the button Save changes.

Attention. Without performing the above actions, the correct work of tut.by mail on the iPhone and iPad may be impossible.

5 ... On iPhone or iPad, go to Settings —> mail —> Accounts.

6 ... On the next screen, select " Add account ". Since the service you are looking for is absent in the list of proposed services, click “ Other«;

7 ... By going to the section "New account", enter your account details and click "Further"... The username must be entered in full, for example [email protected]

Select protocol IMAP or POP to further set up mail on iPhone or iPad.

8 ... Below, fill in all the available cells in this way:

If you have selected the IMAP protocol:

• incoming mail server - imap.yandex.ru
• outgoing mail server - smtp.yandex.ru
• Enter Password and Username. Important! Save in the upper right corner.

If you selected POP:

• incoming mail server - pop.yandex.ru
• outgoing mail server - smtp.yandex.ru
• Enter Password and Username. Important! The username must be entered in full, for example [email protected] Do not forget to confirm actions with a button Save in the upper right corner.

In case of problems, try to manually register the ports for the servers of incoming and outgoing mail (in most cases it is not required):

Incoming mail (POP3):
Server name: pop.yandex.ru;
Use SSL: Yes;
Port: 995.

Outgoing mail (SMTP):
Server name: smtp.yandex.ru;
Use SSL: Yes;
Port: 465.

For users using IMAP4:
Server name: imap.yandex.ru;
Use SSL: Yes;
Port: 993.

This completes the setup of TUT.BY mail on iPhone and iPad.

What opportunities are provided when registering a mailbox?

Free mailboxes for TUT.BY users are hosted on the Yandex.Mail platform. The volume of the mailbox is not limited.

Email users are provided with:

• short mailbox with an address in the format [email protected];
• access via mail clients by common protocols IMAP4 / POP3 / SMTP;
• SSL / TLS encryption support;
• access via mobile devices;
• convenient web interface that can completely replace the mail program;
• filtering unwanted mail (spam) and viruses using innovative technologies;
• support for documents and spreadsheets with the ability to import and export from / to the family software Microsoft Office(Word, Excel);
• contact list, calendar, the ability to store files on Yandex.Disk
• and much more…

There are three ways to restore: by means of a backup address, SMS, or by answering Secret Question.

• If you have access to the email address that you specified as a backup for your account on TUT.BY, then to get a link to it for entering a new password, you just need to enter your login (username TUT.BY) on the page, and then specify a backup address.
• To receive the code for changing the password in the form of SMS, you need to enter your login (username TUT.BY) on the page, click on the "SMS" button and enter the full phone number.
• You can also enter New Password after answering the security question directly on the page.

Please note that it is impossible to change the password using Yandex tools: all operations with passwords are performed only on TUT.BY.

If you have chosen more than one recovery method, then any of these methods can be removed. After deleting the answer to the security question this way recovery becomes unavailable in the future, while the backup address and phone number after deletion can be reassigned to the account. Each postal address can be used as a backup for only one account on TUT.BY. Likewise: each phone number can only be linked to one account.

Service technical support the portal also does not develop software and never sends programs to users. Do not under any circumstances launch files attached to such letters and do not follow links (especially if the files are archived) - these are dangerous viruses.

If you received such a suspicious letter from any of the addresses in the format [email protected], please report it to [email protected] so that we can block the sender's account.

The only difference: TUT.BY users in the " Username"indicate not just a login, but full mailbox address, in the format [email protected].

If all the settings are specified, and the mail program does not accept or does not send letters, you can contact for help at [email protected]- attach screenshots of settings and error message windows to the letter.

The only difference: in the "Username" field, you will need to enter the mailbox address in the format [email protected]. Of the two possible protocols we recommend choosing IMAP for incoming mail.

In addition, on mobile devices, you can also work with mail through the web interface (login from the page https://mail.tut.by).

Unfortunately, the ability to install avatars on Yandex.Mail for TUT.BY users is not provided. Sometimes, user photos are added to the lines with sent letters, selected according to the results automatic processing data social networks... If you find an error (i.e. the sender does not display your avatar), you can contact Yandex support via the form feedback on the page https://yandex.ru/support/mail-new/web/preferences/about-sender-form.html#about-sender-form.

Dmitry Smirnov,

For several weeks gradual transfer of the contents of mailboxes and all correspondence of TUT.BY users to the Yandex.Mail service. Recall that it is caused by the closure by Google all their email services outside the gmail.com domain on Google Apps Partner Edition.

We have already answered the most frequently asked questions from users (we recommend that you read them again), however, during the transfer, new points arise that require additional clarification.

Deleting cookies

If, when authorizing on the http://mail.tut.by page, a form on Yandex opens with a prompt to enter your login and password again, we recommend that you close the page, delete cookies (via browser settings) and try again to open the mailbox from the http page: //mail.tut.by. Below we provide links on how to do this in the most popular browsers:

• Deleting cookies in the browser Google chrome, Chromium and browsers based on it (Yandex Browser, Amigo, etc.) - link;
• Deleting cookies v Mozilla Firefox- link ;
• Deleting cookies in Internet Explorer- link ;
• Deleting cookies in Opera - link.

In addition, if you have previously used the same browser to log into your mail, you can try to log into your mailbox using a different one that does not store old cookies.

Updating email client and mobile device settings

If you have previously used a mail collector or configured authorization for mobile device, then after transferring the box you need to change the settings:

• mobile devices (In the "Username" field, please enter the mailbox address in the format [email protected]).

If you did not manage to save your Google account data before transferring

For those who, after transferring the mailbox, need temporary access to the old Google account to save files from Google drive, contacts, etc., you must:

1. Log in from http://mail.tut.by to an account of the form USER_NAME.moved with the same password;
2. Use the instructions from Google for data transfer (link);
3. The easiest way to save contacts is through export, and upload to Yandex through import. The easiest way to save data from Google Drive is to use Google service Takeout.

If these methods did not help you and you did not find the answer to your question in, then we recommend that you send detailed description problems on [email protected] (if the current box does not open, you can start / use backup mail). Specialists will definitely help you.

In connection with the upcoming closure by Google of all its e-mail services located outside the gmail.com domain, TUT.BY has agreed with Yandex to gradually transfer the contents of mailboxes and all correspondence of TUT.BY users to the Yandex.Mail service. More than 2 million accounts will be migrated in total.

What's going to happen?

No later than April 15, 2015, the @ tut.by mailbox will change its design, become very similar to Yandex.Mail, but will continue to perform its previous functions with the same archive and old folders.

The email address will remain the same -<…>@ tut.by. Mail robots will automatically transfer correspondence and folders to new service safe and sound.

Considering the fact that Beltelecom has a separate dedicated channel for Yandex, TUT.BY promises that the connection to the mailbox will become faster and more reliable.

Update of the mail service TUT.BY comments general manager LLC "TUT BY MEDIA" Alexander Chekan:

“We understand that many users will have to get used to the new appearance their box, but the Yandex product is the best of possible solutions for TUT.BY mail today. Our long-term cooperation with this company allows us to be sure that the quality of service will be on the highest level and letters will continue to arrive and be delivered instantly. "

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