Satellite TV MTS: hotline and problem solving. How to activate satellite TV MTS? Tariffs and prices

The MTS company does not stand still, constantly strives to master new technologies. In addition to mobile communications, the corporation began to actively engage in satellite television. Thanks to this, many customers can view many interesting channels in good quality... But, before using this service, you need to activate it.

What is required to activate?

Everyone who wants to watch satellite TV from MTS needs to have the following equipment:

Television.
Multifunctional receiver from MTS. It can be an interactive set-top box, a standard TV set-top box, or a special CAM module. It should be noted that the module allows you to use MTS TV without a set-top box. The interactive set-top box is endowed with a 3G modem with which you can connect to the World Wide Web. A standard set-top box makes it possible to broadcast HD channels. Important: The CAM module produces channels provided that the TV has a DVB-S2 receiver and a CI connector.
Fasteners, antenna.

As additional equipment you will need:

The cable connecting the antenna to the set-top box. The complete set from MTS includes this cable.
Remote control.
Jack 3.5-3RCA or HDMI cable.

Only when you have all the necessary equipment on hand is it possible to activate satellite TV from MTS. The easiest activation option is to call a specialist from the company, who will take no more than 10 minutes to complete this process. This service is offered immediately, at the time of ordering the TV package. Well, the second option is self-activation.

We proceed to the activation procedure

Before activation, turn on the set-top box by initially connecting the cable. If a CAM module is used, it must be inserted into the TV. A special connector is provided for this. Next, insert the card into the module. To activate you need:

Insert SIM card.
We are waiting for about a minute until the initialization process takes place - loading the map.
We go through the authorization stage in one of the ways that will be indicated on the TV screen.
Authorization completed? - create a profile and save the data. If you need to restrict the entry - set the security password by selecting the line "access level".
The next step is to search for channels. Upon completion of the search, a list of found channels will be displayed on the screen.

Activation of a conventional set-top box with broadcasting HD channels is as follows:

We insert the SIM card into the set-top box and only then plug the set-top box into an outlet.
The operation of the console is signaled by a green button, if it is off, we act on the power button of the remote control.
We start the TV, put it into AV or HDMI mode.
The screen will display a menu in which you can configure standard settings language, screen resolution, etc.
You can find channels by clicking on the "search" button and confirming this action with the "OK" button.
Upon completion of the search, a channel (any) of the total number of channels found will be displayed on the TV screen.

We turn off the power of the TV, connect it to the cable from the antenna. Accordingly, we find the SATELLITE connector.
We insert the module into the mounted port of the TV, then we put the SIM card into it. After these steps, turn on the TV to the network.
The correctness of the actions performed is indicated by the inscription "module found", it is shown on the screen. To watch TV channels, select the appropriate signal reception - DVB-S2. Next, we perform the configuration, the sequence of which is given in the instructions.
The final stage of activation is to set the following parameters: search type - fast or network, set the signal frequency to -298000KHz. Enter a symbol rate of 6875Kps. It is also necessary to set the modulation - QAM64.

This completes the activation. You can safely enjoy watching high-quality MTS TV. If somewhere there are difficulties that you cannot resolve on your own - contact technical service support. We hope to the question "How to activate the MTS satellite TV smart card?" you received a meaningful answer.

Video

MTS has a single contact center, by calling the number you can get answers to all questions related to mobile communication, internet, etc., including satellite TV. The hotline operates around the clock. Here you can get the necessary information by listening to the autoinformer and pressing the corresponding button in the tone dialing, or wait for the operator's response and discuss the problem with him. The main thing here is to clearly and accurately formulate the question you want to ask.

You can ask all questions by calling the number known to all MTS users 0877 or 8 800 250 0890 .

If you have any questions regarding Satellite TV, then you need to press the number "3" on the phone keypad. Next, you need to follow the commands of the robot and press the key that corresponds to the topic of your problem.

2 - if you have already purchased the equipment and you need activation;
3 - if you plan to purchase equipment and connect;
4 - to start the test mode of Satellite TV;
5 - search for channels;
6 - get information about payment, balance, personal account;
7 - contact technical support.

You can also use the number 8 800 250 0050 : 2 - satellite TV, then - follow the instructions of the autoinformer.

The number 0877 is suitable only for MTS subscribers, but the previous ones are for everyone else.

Where to write if there is a problem

In fact, calling the hotline is probably the most quick way get answers and solve the problem. Of course, there is a way to contact the company via Email and social networks, but it can drag on:

Fill in the form feedback on the website at https://moskva.mts.ru/personal/feedback-fix.

After you ask a question, the managers will answer you in a convenient way that you marked in the feedback form: SMS, call, or email.

Write to one of the official social networks of MTS:

Setting up and troubleshooting

Installing and configuring Satellite TV is a technically difficult task, so the best way to cope with this difficulty is to call a specialist who will do everything promptly and professionally. You can call a specialist by calling 8 800 250 0890 or 0877 from the MTS number. True, the output will be paid and will cost about 2,000 rubles;
If you purchased a kit and you need to register it, then you need to fill out a special form on the MTS website;
If you still dare to do everything yourself, then a special video can help you, which contains a description and nuances, as well as instructions and a subscriber's guide. You can watch the video and download the necessary information. Also here is given detailed manual on antenna installation and settings. You may need help from Protractor and SatFinder applications, you can download from AppStore or Play Market;
Instructions for manual setting channels can be found here https://moskva.mts.ru/personal/podderzhka/sputnikovoe-tv/nastroyki/ruchnaya-nastroyka-kanalov;
Subscribers can download the guide on returning to factory settings at the link https://moskva.mts.ru/personal/podderzhka/sputnikovoe-tv/nastroyki/vozvrat-k-zavodskim-nastroykam.

The main errors in the operation of MTS satellite TV and their elimination

D101-0

The CAM module did not have time to receive information from the TV.

Solution: you need to switch to an encrypted channel and wait a few minutes. Setting the correct time and date on the TV will also help out.

E006-4, 104-2, E106-9, E106-9, E04-4 or "Status undefined"

Reasons for the error: the card is inserted incorrectly, the contacts of the card are dirty, the smart card is faulty, the card is not MTS, it does not fit the set, the set-top box is faulty.

How to fix - reinstalling the smart card, cleaning the contacts (delicately WITHOUT detergents and abrasive materials)

E101-4, E107-4

Activation has not been performed.
The card is installed in a receiver that is not a Mobile TeleSystem equipment.
How to eliminate: activate the equipment at 8 800 250 0890.

E016-4, E16, E16-4

Problem - there is no funds in the account or on this channel subscription is not activated.

You can solve it by replenishing the balance or switching to another channel.

E106-9

The card does not belong to the operator, or there is a factory defect on the equipment.

The solution is to replace the card with another one from MTS, which was included in the kit. If this is not the case, dial the hotline number.

E030-4, E120-4

The time and date settings on the TV are incorrect.

How to fix? Set the correct parameters. If it does not help, disconnect and reconnect the module to the TV.

E019-4

TV with a self-module did not work for a long time. You need to check the presence of a card, connect the cable, turn on the TV for a long time. if it does not help, call the support service and ask to activate the equipment on a new one.

E133-4:

Reboot the set-top box (turn it off and on again).

E48-32. How to fix the error:

Update software.
Reset settings.
Remove and re-insert the smart card.

E107-4:

Activation has not been performed. A call to tech support will fix everything.

E52-32:

No signal. Check the cable for connection and damage, make sure the converter is intact, make sure the antenna settings are correct. Then reset the settings to factory settings and start searching for channels on a new one.

No error code or error D101-0. Inscription on the TV screen: CI + ERROR: Host Certificate Invalid-Expiried, Please Tune to DTV service - 16.

The solution is also to reset the settings to the factory settings and re-tune the channels. If it does not help, then new software is required.

If the problem that you have encountered is not in the above list or you cannot fix it on your own, then the call center operator can help you at 8 800 250 0890. If his consultation also did not bring results, then you should call the wizard.

In the event that there is no cable TV, then you can connect to satellite and use it, because it is available even in the most remote corners of Russia. Although the use of the internet is very popular these days and is accessed from smartphones and tablet computers, despite the fact that nowadays it is possible to find television channels and watch them online, or even download your favorite movies and series, then watch at any time and also without ads, televisions are still used, and therefore the connection of home TV from MTS will be very convenient.

Some people like to enjoy watching educational or entertaining TV programs. Some people prefer watching music, about animals, about travel or broadcasting sports events. What to do if you do not have cable TV, and the antenna signals are not received well? The way out is simple - it is possible to connect satellite TV from Mobile TeleSystems. Personal account on the site this operator will help you with this.

MTS - satellite TV: channel list

The standard TV offer includes 190 channels, 35 of them with HD quality. For example, here are the most popular ones: Comedy, Travel Channel, Animal Planet, Discovery, Disney, Fashion One, Kitchen TV and many others. Satellite TV from this operator includes TV channels of the following categories:

Movies and TV series, it includes the following TV channels: Fox HD, Fox Life HD, CTC Love, Eurokino, etc .;
News - Russia Today HD, Evronovosti, Mir 24, TOGETHER RF and others;
Cognitive - Healthy TV, Education, Psychology 21, Success, etc .;
Regional - Moscow Trust, TNV Planet, Soyuz, etc.

Basic package

There are two initial options available for connecting a TV from this cellular operator, the only difference is when you need to pay for the use, once a year or monthly, and they have the following trading prices:

Package "Basic for a month", the amount of its subscription fee is 140 rubles / month;
"Basic for a year", payment of 1,200 rubles / year (that is, it turns out that 100 rubles per month).

As you can see, the cost of the second version of the package is almost 1.5 times cheaper than the first, so if you want to connect TV for a long time, then it is better to connect the second package. And if for trial use, then the first is fine.

Additional channel packages

In addition to the "Basic" option, you can connect and additional packages, thanks to which the list of available TV channels can be increased. You can choose topics and connect what you like best. Additional packages:

AMEDIA Premium HD - the latest TV series and films from film studios in the USA and European countries on the days of their release;
Our football - the name speaks for itself, here you can watch matches from the world championships;
Children's - cartoons, entertainment programs and programs for toddlers;
Adult - programs of category 18+.

How to enable and disable additional packages

To connect new channel packages or disconnect those that you no longer want to pay, you do not need to call specialists from Mobile TeleSystems at all. You will only need professional help when installing and configuring equipment. And after that, you will cope with everything yourself. Several methods are available for this:

Using a call is the easiest way. You can make a call to the service technical support customers: 8-800-250-08-90 (this is a call-center, a call can be made from all mobile and local free of charge) or 0890 (this is an auto instructor, calls only from MTS), or + 7495-766-01-66 (if being in international roaming). Having called the operator, inform him about the additional package of channels that you want to activate or deactivate.
With the help of a set-top box. Use your included TV box to disable and enable packages.
In the office of the company. If you cannot cope with the task on your own, then visit the nearest communication salon and connect or disconnect what you think is necessary there with the help of specialists.

The "Basic" option can be supplemented by you with an unlimited number of additional channel packages, possibly all at the same time, but you will have to pay each separately, for example, the fee is charged monthly.

Tariffs and prices

As mentioned earlier, the "Basic" package costing 1,200 rubles / year or 140 rubles / month is relevant today. It will be more profitable to connect for a year, because the prepaid billing system works, the payment is debited immediately for the year. Alternatively, it is possible to start with the monthly billing option and then switch to the annual billing option.

The cost of additional packages is as follows: "Amedia" - 200 rubles / month, "Adult" - 150 rubles / month, "Children" - 50 rubles / month, "Our football" - 219 rubles / month. Whether you should activate them, you do not need them - the decision is yours. We recommend that you test "Basic" at the initial stage, and then, if you wish, activate something else.

Cost of equipment

The equipment is not cheap, the most economical is the minimum set costing 3.7 thousand rubles, and the maximum (complete) one - 8.7 thousand rubles. There are several more options, to see the list, refer to the official website of the company, which is located at: www.mts.ru

Satellite TV for 0 rubles

This cellular operator offers very good conditions for connecting TV, you can get it free of charge. Of course, this does not mean that you will not have to pay at all, it only means that you will only be charged the monthly fee - every year or every month, and you will not need to pay for the equipment (by comparison, the cost of the cheapest set will be only 3, 7 thousand rubles) Although, this offer on TV without payments is valid only until October 10, 2016 - if they did not manage to make it, then you will need to wait for new promotions or connect according to the conditions in force at that time, because without equipment you have access to channels are not possible.

To use the promotion, submit an application on the operator's website or at the communication office of this cellular company, call 8-800-250-0890 or contact a certified dealer.

Satellite TV add-ons

Mobile TeleSystems also has several additional options, allowing you to watch your favorite TV shows with the greatest convenience both in summer cottages and in private homes.

Interactive services are services for instant access to popular information such as, for example, weather forecast, exchange rate, and more.
TV program - TV program schedules for different channels.
HDTV with high definition- TV with high quality broadcasts.
TV Replays - access to pause recording, making it possible to record TV series or TV shows, and view in convenient time thus not missing.
On-demand video viewing is a service that allows you to watch films that have just ended in distribution.
Online subscriptions - the ability to select and activate a variety of thematic channel packages of your choice.
Media player- it is possible to watch movies on TV from flash drives and other external media.
TV pause is a pause that allows you to start watching programs from the place of interruption at the end of your business.
Parental control- the ability to set access restrictions for children to watch certain TV channels, programs and programs.

As you can see, using satellite TV from the mobile operator MTS is very convenient. Although the settings are complicated, at the initial stage they will still be performed by a specialist, and then you can call the technical support service if you cannot manage it yourself. Buying satellite TV is possible in offices cellular communication operator and on the website of this company.

MTS TV is your pass to digital television 2019.

The mobile phone has long ceased to be just a means for voice communication and correspondence via SMS messages. You can consume today network resources and watch TV channels anywhere and anytime.

How to do it? For this, a special service "MTS TV" has been implemented, which will open access to the largest service where you will find your favorite films and programs.

Connect, disconnect and more! Everything in order in our article.

How to connect MTS TV?

In order to start watching your favorite channels away from the TV and set the option, perform the activation in one of the following ways.

Run mobile app"MTS TV", choose any package or subscription and buy it. After that, the service will start automatically.
enter USSD request* 999 # - daily payment for 15 rubles, * 997 # - basic set for 300 rubles. per month, * 995 # - a simplified version for 150 rubles. On tariffs "Smart", "X" and "Tariffische" dial * 990 # to get 100% discount.
After that, download the "MTS TV" application for IOS / Android and launch it.
In the authorization field, enter telephone number, then confirm it with security code by SMS.
The list of actions is the same for everyone. operating systems mobile devices.

On the computer:

go to the site.
Sign in Personal Area by specifying the phone number.
In the profile tab, select any channel package and install it.
To add an additional device, you just need to log in through the site or in the application under your account.

Contact for support at any branch of the provider or call the technical support service "0890" at any time of the day.

Write an SMS message to "999" with the text "1" - to start a daily payment, "2" - to activate the Lite version, "3" - to get a discount on special tariff plans.

How to turn off MTS TV?

If you decide to turn off the service, then select one of the following methods:

Through a personal account. Select a service and deactivate it.
Launch the MTS TV application and go to the subscriptions section. Find unwanted content and turn it off.
USSD code. To deactivate a package of channels with a daily payment, enter * 999 * 0 * 1 #, a set for 300 rubles * 997 * 0 * 1 #, a light version for 150 rubles. - * 995 * 0 * 2 #.
Send an SMS message to contact "999" with the text attachment "01" - a set for 300 rubles, "02" - for 150 rubles.
Take advantage of the advice and help of specialists in service and sales salons or by calling the customer support number "0890".

Attention! The prices for services in the article are presented for users from the Moscow region, in Russia the prices may differ significantly. Therefore, ask your local MTS sales center for information on restrictions.

Opportunities of "MTS TV"

The MTS TV application for Android and iPhone will allow you to watch world-famous television channels without territorial attachment to a specific location. There are no special conditions for Moscow and the region.

After activation, you will receive:

130 TV channels various themes and genres, more than 15,000 TV series and new films.
Have you missed the Liverpool v Barcelona match? Overslept Game of Thrones? Answer - repeat mode.
Huge selection of entertainment for children's category and their parents.
Football, 2019 Ice Hockey World Championship live, on maximum resolution.

The MTS TV program for your phone is an excellent solution when there is no access to a TV set.

She will help pass the time while sitting in line or traveling in transport.

You will always be in the know latest news, match scores, or who did Meghan Markle adopt?

What is MTS TV? It's all in one - TV channels, movies and popular series.

The provider provides the ability to include up to 5 different devices, and you can simultaneously watch broadcasts on two screens.

Can be used on mobile device, tablet, stationary computer or TV. The library of films is constantly updated with new products from domestic and foreign cinematography.

At the current time, there is a unique promotion:

Users with a tariff plan from the line "Smart", "Tariffische" or "X" can use the service free of charge for two months.

After graduation trial period must be paid every month subscription fee, the size of which depends on the selected kit. The Lite set is initially launched. If you took advantage of the discount and reconnect the option, then the promotion is not available.

There are two categories available for activation:

Light package. It includes only 44 channels, and you can watch the picture only on one device. The cost is 150 rubles.

Basic set. The consumer receives 130 television channels, the ability to connect 5 different devices and simultaneously watch video on two screens. The subscription fee is 300 rubles per month.

The monthly fee is charged to automatic mode, every 30 days on the day the option was activated. If you cannot make a transaction and prolong the work of the service, then a daily form of payment is launched at 15 rubles per day, this will continue until the required amount appears on the account to compensate for the monthly fee. The fee includes the MTS TV application and customer service.

Terms of service

Before connecting, be sure to familiarize yourself with the features of the provision and the main limitations of the offer:

Service activation is free of charge, no additional commission is charged.
If installed tariff plan"For a tablet", then the service is provided for 0 rubles, it is included in the starter kit of the contract (at the request of the subscriber). V this case operator provides a function with clipped functionality and channel list. To get more, you need to install full version for 300 rubles a month.
After registration, you will receive a personal profile in the service. Here you can find a list of available channels and additional subscriptions, which are supplied for a fee.
If the tariff plan provides a package of traffic, then it is not spent on watching TV channels.
If there are speed limits on unlimited services, this does not apply to mobile TV.
Downloading MTS TV from the official website of the provider does not consume traffic, when downloading from third-party resources the Internet is subject to tariffication.
Outside Russian Federation data transfer while watching TV is charged according to the conditions international roaming... Access to certain content may be blocked abroad.
The service is open for activation on all contracts, except for "Cool".
The service is available for use only if there is an active access point to the network space.
You can install 5 different devices on one account.
For viewing, a minimum speed of 150 kbps is required, while the display quality will be poor. The best resolution is achieved at 512 kilobits per second.
Users of other cellular companies can activate the service on mobile device... In this case, the payment for use will be made by means of a bank card.
If you want to download the utility without activating the option, then enter the USSD code * 111 * 720 #.
If you have the "Content Deny" function, this does not affect the operation of the application in any way.

Technical conditions for using the tariff

Now you need to know exactly if your device supports this function... To do this, we describe system requirements and requests:

The MTS TV service is a great opportunity to relax and enjoy your favorite films and TV series at an affordable price and anywhere. The article describes what it is and how to launch the option on a mobile device and computer. You will find other MTS tariffs

What happens if the equipment is not activated?

In this case, you can use the service in test mode for 10 days - all channels of the basic package will be available to you, but additional paid packages it will not be possible to connect. The same will happen if you have completed the activation procedure, but your agreement has not been transferred to the operator (MTS).

How long after purchase do I need to activate the equipment?

It is better to activate the kit immediately before use. You can purchase equipment, for example, in the winter, but if you plan to watch TV in the summer at the dacha, then it is better to activate it in the summer.
If the connected tariff assumes a period free viewing(usually a month, half a year, a year, depending on the tariff), then it is counted from the moment of the conclusion of the contract (in paper form or passing the self-registration procedure).

How long does it take to activate the hardware?

Via SMS, a form on the website and the dealer's personal account - within 10 minutes
Through a call to technical support - within 1 minute.

When trying to self-register online, the message "Self-registration service is not available for this set of equipment" or "This set cannot be registered independently" or "Self-registration is not possible" appears.

This means that this kit must be completed by concluding a paper contract. If the equipment is purchased from a retail chain of stores household appliances, contact the MTS hotline.

How do I know if the hardware has been activated?

If you have such doubts, then this information can be clarified with the operator of the technical support service.

We installed and configured satellite TV mts, but the screen says “Smart card is not activated to work in this decoder / device”.

If you have just installed the equipment, then the last step remains - go through the activation procedure using the methods described above.
Also, this inscription may appear if you inserted a smart card into other equipment, for example, into the Tricolor set-top box or another operator. In this case, MTS TV will not work.

Is it possible to activate when the set-top box is off? Due to the fact that the installation site does not catch cellular communications.

Can. But we would advise you just not to turn off the set-top box from the network, turn off only the TV. In this case, you can safely leave and activate where the network catches.

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